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 Here are a series answers to commonly asked questions. If you require specific information or cannot find the answer to your query, please do not hesitate to contact us ... Macclesfield - 01625 503330 | Northwich - 01606 352999 Do you have a question for us? Feel free to ask! Just click here to send us your message. 1) Why do I need a patch test before my hair is coloured? New health and safety guidelines state that 48 hours before your colour application a skin allergy test must be carried out. This applies if you are a new client to Wilsons or if has been 12 months or more sinse we last coloured your hair. This is because an allergy can develop suddenly, even though you may have previously applied any other colourant. A skin allergy test takes less that one minute to carry out and you can call into the salon for one at any time during our opening hours. Once you have had your test we will keep it on record for you. Without a skin allergy test we cannot perform your colour service. 2) How long will it take to have a colour and cut and blow-dry service? A cut, colour and blow-dry service takes approximately 2 hours and 15 minutes. 3) How do I find out how many loyalty points I have? If you’d like to know how many loyalty points you have you can ask any of our team at reception. If you are unable to reach the salon you can call us on 01625 503330 (Macclesfield) or 01606 352999 (Northwich) and we will be happy to tell you. 4) What can I use my loyalty points for? Loyalty points can be used for the following:- Aveda Colour Conditioner- 10 points Conditioning Treatment- 25 points Aveda Stress Relieving Scalp Massage- 25 points Aveda Hair Spa Treatment- 50 points £5 off any salon service- 50 points Wash, Condition and Blow-dry- 100 points 5) Can I have a scalp massage whilst in the salon for my colour service? Due to the nature of the service we cannot carry out an Aveda Scalp Massage if you are having a colour service. Alternatively, why not have a conditioning treatment with your colour service to keep your hair in tip top condition. Treatments are performed on our relaxing shiatsu back massage chairs. 6) Can I use my free blow-dry with my wash, cut and blow-dry? Unfortunately not, but you can use your free blow-dry on its own or as part of a colour and blow-dry service. 7) Can I get my fringe trimmed in between appointments? Yes, fringe trimming services are available in between appointments free of charge. Simply cal us on the day you were thinking of coming in and we can give you an idea of the best time to drop by. 8) Did the salon used to be in Dukes Court? The salon opened as Wilsons Associates in Dukes Court 16 years ago. In 2002 we relocated to a larger salon on Chester Road and are now known as Wilsons Hairdressing. 9) How do I find the salon? The salon is located at the cross roads on Chester Road in Macclesfield. Here's a map. 10) Which days does the beauty therapist work? Our beauty therapist currently works Thursday, Friday and Saturday (late night opening on Thursday) but due to popular demand we are looking to open the beauty salon on Wednesday s as well. 11) Can I use my laptop in the salon? Yes. Our salon is fully WIFI enabled so you can bring your laptop and catch up on work during your appointment. Keep in touch Simply click on the link below and send us your e-mail address. In return you'll be first to know about our special offers and discounts ... So register now! |
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